The essentials WebEx programme

Get up and running in no time!

One session a week lasting for 45 minutes

This programme is free to all health service staff. You don't need to book, and you can come to as many or as few WebEx sessions as you like. Just turn up!

Getting Started with Patient Opinion: Reading, responding and showing change

A useful session for new subscribers and registrants alike. Learn how to show your organisation is listening to feedback and how to add responses to stories on Patient Opinion. By logging a change, you can let people see that your organisation really does use feedback to improve services.

Click on a date below to download and save a calendar reminder (which will include all the details you need to join the meeting)

2.00pm Tuesday 6th May

2.00pm Friday 30th May

Getting Started with Patient Opinion: Managing Story responses and members

This session explores the stories tab in your registration/subscription and how you can use these to make sure you respond to stories in a timely way and keep track of your planned changes. We will also show you how to add members and set them up with responding rights and email alerts.

Click on a date below to download and save a calendar reminder (which will include all the details you need to join the meeting)

2.00pm Wednesday 14th May

2.00pm Monday 2nd June

How to: Reporting

Learn about the different Patient Opinion reports available and how to generate them within your subscription. We well also look at how to change the scope of a report and set up a reporting schedule for you and you colleagues to make sure you have the latest data each week (or month or quarter).

Reporting is only available to subscribers

Click on a date below to download and save a calendar reminder (which will include all the details you need to join the meeting)

2.00pm Friday 2nd May

2.00pm Thursday 22nd May

2.00pm Tuesday 10th June

Sign up to receive emails about future sessions*

*If you already receive emails from Patient Opinion you do not need to do anything. You will automatically be emailed with details of new sessions.